FAQ

We have compiled some frequently asked questions and answers from years of experience serving our guests at the show.  Chances are you’ll find the answer you’re looking for here, but if not, please feel free to send us your question.

Q: What are the dates of the 2019 Show?

A: Friday, February 22nd thru Sunday March 3rd, 2019.

Q: Friday? Isn't that supposed to be Employee Night?

A: You got that right! We're opening to the public Friday night at 5:00 p.m. AND hosting Dealership Employee Appreciation Night!

Q: What about the big food drive?

A: We'll be collecting donations of non-perishable food items at the Auto Show. There will be Harvest for Hunger food collection bins in the West Lobby Friday night, so bring us that macaroni and cheese and canned beans!

Q: What are the hours of the show?

A: Opening day Friday, February 22nd from 5 p.m. until 10 p.m.; Monday-Thursday 11:00 AM - 9:00 PM; Friday-Saturday 11:00 AM - 10:00 PM; Sundays 11:00 AM - 8:00 PM

Q: How much do tickets cost?

A: Regular Adult tickets are $14.00. For Seniors (62+) and Preteens (7-12) they're just $12.00. Children (Six & Under) are FREE.

Don't forget, the Cleveland Auto Show is the only event held at the I-X Center that offers FREE Parking, courtesy of your local new motor vehicle dealers!

Q: Can you sit inside the vehicles?

A: Almost every manufacturer’s display welcomes show-goers to sit inside the vehicles, pop the hood and kick the tires; however no one is allowed to sit in the pre-production or exotic vehicles.

Q: Will the representatives be aggressively trying to sell me their cars?

A: The Cleveland Auto Show is a non-selling show. This means that no sales are allowed to be made on the floor and no one will pressure you into buying anything. It is a show for you, the consumer, to inspect all angles of the vehicles and have a pressure-free environment in which to do it. The product specialists at each manufacturer booth will be able to answer any questions you may have about the vehicles.

Q: Will the manufacturers give out rebates on vehicles?

A: It varies by manufacturer, so check our listing here: https://www.clevelandautoshow.com/autoshowincentives and with the representatives at each display!

Q: Can I bring an item to be autographed by a celebrity?

A: Yes, unless otherwise disclosed, you may bring an item to be autographed.  Autograph sessions are scheduled at specific times. One autograph per person. All autographs are first come first served. No guarantee of an autograph is given. Arrive early for the best opportunity to obtain an autograph.

Q: Where can I buy tickets?

A: You can buy tickets online by clicking TICKETS above, or by visiting the I-X Center box office during regular show hours. School Groups should visit our Career Day page, as alternate pricing is not available at the box office.

Q: Is there a coat check available?

A: The I-X Center coat check service will be available during the Auto Show.

Q: Is the I-X Center handicapped-accessible?

A: Yes. There is a ramp located at the West entrance to the I-X center. Wheelchairs are available at the I-X Center coat check desk, which is next to the show office in the West Lobby. There is no charge for wheelchairs, however the I-X Center will ask for photo identification. The entire show floor is accessible, including the restrooms located near the food court.

Q: Great! How do I get there?

A: Click the following link for directions: International Exposition Center or point your GPS to: One I-X Center Drive, Cleveland, Ohio 44135.

Q: How can I contact you?

A: During the Show, we will be in the Auto Show Office, located in the West lobby adjacent to the box office. We offer customer service, exhibitor credentials, and lost & found.

Show Office Phone: 216.265.7100 (February 22 - March 3, 2019) or 440.746.1500
Email: info@clevelandautoshow.com